Assertive Communications Skills for Women

Communicating in a way that says “I⬲m a professional” is a skill you can learn … like playing tennis or speaking a foreign language. That⬲s what this seminar is all about… to teach you to overcome the special communication challenges you face as a woman and equip you with new skills that will make you more effective in the workplace.

You⬲ll gain many useful “how-to⬲s”, take part in useful exercises designed to build your ability fast and learn from the experiences of others who⬲ve faced the same challenges you face. Spend just one day with us and you⬲ll never again feel invisible in meetings and groups … powerless in day-to-day dealings with people … and frustrated with not being taken seriously. Don⬲t miss this opportunity for enhanced communication skills that really work. Call now to reserve your space in this valuable seminar.

In this seminar you⬔ll learn…

⬢ How to project a more credible, self-assured communication image

⬢ How to speak with greater ease in meetings and presentations

⬢ How to handle conflicts and confrontations with dignity and control

⬢ Ways to express your opinion with authorityâ¬and tact

SEMINAR AGENDA

⬢ Project a communication image that commands respect

⬢ The principles of polite but powerful communicationâ¬how and when to use them

⬢ Assess your communication style: Is it working for or against you?

⬢ Avoid common communication mistakes that hold women back

⬢ Gain the assertive woman⬲s secret to speaking up without seeming pushy

⬢ Forget what you learned as a childâ¬learn to ask for and get what you want

Harness the tools of results-oriented communication

⬢ Identify and eliminate unconscious speech habits and mannerisms that weaken your message

⬢ How to control your body languageâ¬and how others perceive you

⬢ The language of powerâ¬how to speak it to sell yourself and your ideas

⬢ When, where and how to practice your new skillsâ¬and keep them primed

Handle conflicts, difficult people and confrontations with composure

⬢ How to neutralize volatile work conflicts before they get out of hand

⬢ Dealing with out-of-control peopleâ¬without adding fuel to the fire

⬢ Are verbal bullies a problem? You don⬲t have to put up with them!

⬢ How to stop tears, anger and other inappropriate emotionsâ¬in an instant

⬢ How to turn down excessive or inappropriate requests without feeling guilty

Use listening skills to your advantage

⬢ What your ability to listen has to do with your personal power

⬢ How to tactfully, but firmly, interrupt long-winded talkers

⬢ Astonishing ways silence can open communication channels

⬢ How to decode nonverbal signalsâ¬and predict people⬲s behavior

⬢ Exactly how to get others to listen to you

Persuade, negotiate and achieve power over people

⬢ The most common areas of concern for women in high-stakes negotiations

⬢ Changing how even the most stubborn people think to win them over

⬢ We all want win-win solutionsâ¬but what does it take to find them?

⬢ What to do when the other person keeps saying “No”

Say it with tact

⬢ The assertive “No”â¬how to say it without explaining

⬢ When others criticize you, don⬲t get madâ¬develop your “assertive response”

⬢ Get comfortable giving criticism that is usefulâ¬not hurtful

⬢ What not to say in the sticky situations that cause women the most headaches

⬢ How to be at your communication best when asked to give impromptu talks

Get your point across in meetings and before groups

⬢ A quick primer on how to stand outâ¬for the right reasonsâ¬in meetings

⬢ Calming down before making a big presentationâ¬tips that work

⬢ A sure-fire way to deal with people who interrupt you

⬢ How to hold your own in meetings where men do all the talking

⬢ You⬲ve developed your presentationâ¬now here⬲s how to beef it up

⬢ “How-to⬲s” for making impromptu remarks and handling unexpected questions

Start conversations, build rapport and leave a positive impression

⬢ Having trouble connecting with people you meet? Problem solved!

⬢ You⬲ve only got 3 seconds … how to make a million-dollar first impression

⬢ How to change your internal dialogue and present yourself as a power player before higher-ups

⬢ The most important rule to follow when networking